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A guest at a hotel received more than just a place to stay during his visit—he was treated to a custom-made dessert crafted in his honor, a gesture that quickly caught internet viewers’ attention.
The story was shared by Reddit user u/Exir180 in the r/wholesome subreddit, where it has garnered more than 51,000 upvotes since being posted on August 13. The post, titled, “The staff at my hotel gave me this!,” included an image of a colorful fruit cube dessert, along with a handwritten note from the hotel staff referencing the guest’s Rubik’s Cube hobby.
The note, written on Sheraton-branded stationery, read: “It is a pleasure to have you and your family back with us. We were truly impressed by your Rubik’s Cube skills—you clearly mastered the challenge. As a small gift, we’re sending you a fruit-themed Rubik’s Cube. It’s different but we think you’ll enjoy it. Best regards, Sheraton staff.”
The user said in the caption: “I have spent a lot of time cubing around the hotel (especially while waiting for my food). One of the waiters noticed this and often talked about it with me, he said he bought a cube for him and his son because he told his son about a guy solving it at the hotel. Apparently one of the chefs specialty is making fruit Rubik’s cubes, and he sent this one up to my room!”
The moment stands out in an industry facing ongoing challenges. The 2025 State of the Industry report from the American Hotel and Lodging Association (AHLA) said that 64.9 percent of hotels continue to struggle with staffing shortages. Despite that, total hotel employment in the United States is projected to rise above 2.17 million this year, generating over $128 billion in total compensation.
The AHLA report noted that, in the current competitive hospitality market, cleanliness and personalized guest service remain more critical than ever, with many guests prioritizing cleanliness over price or location.
Reddit users responded warmly to the thoughtful gesture, highlighting the impact of personalized service in the hospitality industry.
“That’s so kind of them. Perfect hospitality for sure,” commented u/miserableaxolotl.
Several praised the creativity of the dessert itself. “Wow! That is so beautiful! Great creativity! …” wrote u/Few_Intention_542, while u/Sweet_Sheepherder_41 said it was “so sweet.”
User u/MziraGenX summed up the sentiment shared by many, saying: “What a thoughtful gesture! By the waiter, as well as the chef. It seems like they both enjoy their jobs …”
Another user, u/Bonzai_Tree, added, “The little touches go a long way,” while u/Ok-Permit2640 simply posted: “Nice surprise.”
Newsweek has contacted the original poster for comment via the Reddit messaging system.
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